This volume includes the analysis of the survey of public library authorities carried out in Autumn 1999; the eight case studies; and an outline of the research methods used.
Dave Muddiman, Shiraz Durrani, Martin Dutch, Rebecca Linley, John Pateman and John Vincent. Open to all? The public library and social exclusion. Vol 2: Survey, case studies and methods. Resource (Library and Information Commission Research Report 85), 2000).